Fixes and follow-through, not a fire drill
Obsolescence creeps in, alarms drift, cyber exposure grows, and vendor service agreements quietly auto-renew. Most plants run too lean to keep an independent controls-reliability engineer on staff, and the vendor on the account is not neutral. The retainer gives you that engineer, a set block of days each month, without adding a badge or a sales agenda. We watch the fundamentals, tell you plainly what needs attention, and hand you the plan.
Independent and vendor-neutral. No product to push and no rip-and-replace pitch. Month to month, and every engagement begins with a mutual NDA.
What the retainer keeps on track
Obsolescence & spares watch
Track end-of-life, firmware, and spares. Keep your reliability roadmap current, not a one-time study.
Alarm performance
Monitor ISA-18.2 metrics, catch drift, and keep nuisance alarms down so operators see what matters.
OT cyber-resilience
Periodic exposure checks and practical, mostly low-cost procedure and configuration fixes.
Service-agreement oversight
Track vendor SLAs, benchmark cost and coverage, and prepare your renewals with leverage.
Change & project review
MOC review and an independent read on vendor quotes, scopes, and change orders before you sign.
Operator & engineer support
Training help, documentation, and knowledge capture before your experienced techs retire.
How it works
- A set block of days each month — remote-first, on-site when it matters. Scales up for turnarounds and audits, down when things are quiet.
- A monthly report — what changed, what needs attention, and what to do next, in plain language for your team and your board.
- Direct access between visits — a quick call or email when a question comes up, not a new statement of work every time.
- Month to month — cancel anytime, mutual NDA first. Engagements run from a couple of days a month to an embedded partner during major work.
Steady attention beats a break-fix call. Problems caught early are cheap to fix. A retainer gives you an independent engineer who already knows your plant and your history, at a fraction of the cost of a full-time hire or an emergency callout.
Independent, vendor-neutral, month to monthWho it is for
Lean plants without dedicated OT staff
Refining, LNG, petrochemical, midstream, and water sites that carry DCS, PLC, and SCADA risk but have no in-house controls-reliability engineer to stay ahead of it.
Sites whose capital work goes to an EPC
The big project has a home. The day-to-day reliability, alarms, cyber posture, and vendor contracts still need an independent set of eyes between projects.
Related: Obsolescence & Reliability · Alarm Management · OT Cyber-Resilience · Service Agreements